Website Chat Assistant & Lead Capture
Turn more website visits into meaningful customer conversations. Agentive Customer Service Automation’s Website Chat Assistant welcomes visitors, responds to questions using information you approve, and gathers contact details and the reason for reaching out. Your team receives the inquiry for personal follow-up—even when no one is available to answer a live chat.
Website Chat Assistant, Built Around Your Process
We agree on the required behavior and test the setup with you before launch.
- A branded website greeting and inquiry flow
- Answers to the business questions you approve
- Capture of name, phone, email, and reason for contacting you
- Confirmation of details and handling of incomplete chats
- Email and text alerts to one designated recipient
- Installation on an existing website or your Plan B website
From First Step to Useful Next Action
- A visitor opens the website chat.
- The bot answers approved questions and asks what they need.
- The visitor provides and confirms contact details.
- Your team receives the inquiry and follows up personally.
What We Need from You
- Website access or the ability to install the widget code
- Approved FAQs, services, hours, and handoff instructions
- Required contact fields and a verified notification recipient
Know What Is Included
Plans A and B include 150 chat conversations monthly. Additional chats are $0.15 per conversation. Plan A uses your existing website; Plan B adds a business website, domain, and hosting. The 30-day free trial includes up to 30 chat conversations and 100 phone minutes, with no automatic paid enrollment.
Questions About Website Chat Assistant
Is a Website Chat Assistant the same as a live employee?
No. It handles the initial conversation using approved information. Your team provides personal follow-up when needed.
What if a visitor leaves early?
Available details can be sent for follow-up. Missing information is identified, not invented.
Can it book appointments or hand off a live chat?
Those are custom options that depend on calendars, staffing, routing, and successful testing.
Let’s Talk About Your Business
Share your needs so we can identify the appropriate plan and next steps.
Sign Up